Hi ! I tried to do a quick search with part or full ticket number ...
Sometimes it works, sometimes not ... very strange ... Is that the point? Fulltext search = no numbers? I don't know what to answer to my agents ... Have a nice day Philippe Philippe Martignier Communications Division Customer Service Section Email : [email protected]<mailto:[email protected]> Phone : 00 41 022 338 72 36 Building : GB II Office : 0,3 World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.
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