Hi

You have tmp folder in opt.. check this because as you said you downloaded
the OTRS-2.4.7.tar.gz in /tmp (as Linux also having a default tmp folder
).so check the complete path of OTRS-2.4.7.tar.gz. and after  going to that
path try to extract the folder.

Regards
Sourabh Sarwate

On Fri, Feb 19, 2010 at 4:33 PM, Neil Grantham <[email protected]>wrote:

> Newbie to Linux question!
>
> I've downloaded and installed CentOS 5.4 on a 'PC'
>
> I have downloaded OTRS-2.4.7.tar.gz to /tmp
>
> I am logged in as root (well default admin user that I set up)
> I open Applications>Accessories>Terminal
> It has the prompt ad...@localhost
> I cd to /opt then run the command 'tar xf /tmp/otrs-2.4.7.tar.gz
>
> I get loads of Cannot open: No such file or directory
>
> What am I doing wrong?
> Should I login as root for this, then admin for the OTRS install
>
> Thanks (be gentle to a Linux newbie)
>
> Neil
>
>
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