Hi,
I have OTRS 2.4.7 installed on an intel mac mini for testing. I have
muddled my way through the setup of emails, users and queues quite well,
but have become stuck at stats.
I want to create some stats, firstly to display tickets opened in a week:
Information about the Stat
Stat#: 10012
Title: Tech Support - Tickets per Week
Object: TicketAccumulation
Description: Stats to show tickets for a week
Format: graph-lines-points
Graphsize: 800x600
Sum rows: No
Sum columns: Yes
Cache: No
Valid: valid
X-axis
Create Time: The last 7 day(s)
Scale: 1 day(s)
Value Series
Queue: Technical Support
Restrictions
No element selected.
I however get:
Error: To much data, can't use it with graph
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Wed Feb 24 10:19:00 2010
Message: GenerateGraph: Need GD!
Traceback (3669):
Module: Kernel::System::Stats::GenerateGraph (v1.80.2.1) Line: 1650
Module: Kernel::Modules::AgentStats::Run (v1.74.2.2) Line: 2179
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48
Could anyone help please?
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