I am having this exact same issue. 2.3.4->2.4.7 upgrade Centos 5.4 with apache/mysql
And when attachments are opened, you are redirected to login, and have to authenticate. Upon successful authentication, you are given the document. In my case, i am using AD auth (2 x seperate AD's, with a DB fall back). Any advice? On 1 March 2010 15:51, ah xiaob <[email protected]> wrote: > Hi > > I just upgraded from version 2.3.4 to 2.4.7. > Most things work for me except , when I try to open an attachment on a > ticket, it will be redirected to a login page. > I tried login , select a role then the attachment can be downloaded. > > The previous version 2.3.4, didn't have this problem . > As clicking on the attachment will just open the document. > > My system is running on CentOS 5.4 , apache and MySQL > > Can anyone advice on this very bizarre problem. > Please help. Thanks > > xiaob > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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