Hello OTRSer! We are ramping up usage of OTRS at my agency and I have had some requests to make changes to certain parts. In the OTRS ³Phone Ticket² screen, is it possible to specify a regular name in the ³From² field instead of an email address?
Many thanks! Julian
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
