Hi,

Please let me know the steps to integrate LDAP with OTRS.I have tried few
things mentioned below
but not able to authenticate Active directory user

I have followed steps mentioned at link
http://doc.otrs.org/1.3/en/html/ldap-integration.html and restarted
apache server.Net::LDAP module is already there in the system.
Are there any other steps or care to be taken.


Thanks and Regards,
Manish
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