Tell us where are you stopping, any error message? Is it OpenLDAP, AD or any other directory service?
Have you implemented both Customer and Agent integration? Regards / Saludos / Cordialmente, Estevam Viragh De: [email protected] [mailto:[email protected]] Em nome de manish ramteke Enviada em: terça-feira, 2 de março de 2010 07:40 Para: User questions and discussions about OTRS. Assunto: [otrs] Integrating LDAP Hi, Please let me know the steps to integrate LDAP with OTRS.I have tried few things mentioned below but not able to authenticate Active directory user I have followed steps mentioned at link http://doc.otrs.org/1.3/en/html/ldap-integration.html and restarted apache server.Net::LDAP module is already there in the system. Are there any other steps or care to be taken. Thanks and Regards, Manish **CONFIDENTIAL NOTICE** This e-mail and any files transmitted with it may contain PRIVILEGED or CONFIDENTIAL information and may be read or used only by the intended recipient. If you are not the intended recipient of the e-mail or any of its attachments, please be advised that you have received this e-mail in error and that any use, dissemination, distribution, forwarding, printing, or copying of this e-mail or any attached files is strictly prohibited. If you have received this e-mail in error, please immediately purge it and all attachments and notify the sender by reply e-mail.
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