notification (event) On Thu, Mar 4, 2010 at 4:59 PM, Alessandro d'Ambrosio < [email protected]> wrote:
> Hi, > > in my Otrs i would like to send notifications by e-mail when a ticket > change status to my agents/operators. Now only Customer Users can receive > these messages. > > How can I perform this for agents? > > Thank you, > > Ale > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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