Ciao, Sorry but i was thinking that you have 2.4 fmw. If it is so notification event is a category in sysconfig (3rd ccolumn)
Il giorno 04/mar/2010 17:39, "Alessandro d'Ambrosio" < [email protected]> ha scritto: There isn’t a similar notification in Notification list. There are only: Agent::NewTicket Agent::FollowUp Agent::LockTimeout Agent::OwnerUpdate Agent::ResponsibleUpdate Agent::AddNote Agent::Move Agent::PendingReminder Agent::Escalation Agent::EscalationNotifyBefore If I had to create it how can I enable it? It isn’t a default notification… Thank you *Da:* [email protected] [mailto:[email protected]] *Per conto di *Marco Vannini *Inviato:* giovedì 4 marzo 2010 17.01 *A:* User questions and discussions about OTRS. *Oggetto:* Re: [otrs] Notification for Agents/operators notification (event) On Thu, Mar 4, 2010 at 4:59 PM, Alessandro d'Ambrosio <alessandro.dambros... --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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