hi all:
I want some of my customers in one class,so they can view the tickets
from others.
I use the MultiCustomerIDs.For example:
Customer A
Primary id: cusA
Sec id: web
--------
Customer B
Primary id:cusB
Sec id: web
The problem is when i use the customer web interface or email to creat
a new ticket,i can't select the ticket id.The new ticket id always be
the customer primary id cusA.And the Customer B could see it.
There are many customers in one class,so it's difficult to set up like
below:
Customer A
Primary id: cusA
Sec id: cusB
--------
Customer B
Primary id:cusB
Sec id: cusA
How to achieve this requirement
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