Hi Tyson, what have you configured as the FQDN under Admin > SysConfig > Framework > Core ?
((enjoy)) - Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer On Tue, Mar 9, 2010 at 9:43 PM, Tyson Acosta <[email protected]> wrote: > Ok, so I just got my OTRS system up and running. I set up an email for it on > our MS Exchange server and when I email it, OTRS picks it up just fine and > creates a ticket. However, when I try to send an email through OTRS it gives > me the following error: > > > > Error: Can't connect to mail.corporatetitle.com: Bad file descriptor! > > > > Comment: > > Bug Report: > > Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Mar 9 > 15:27:02 2010 > > > > Message: Can't connect to mail.corporatetitle.com: Bad file descriptor! > > > > Traceback (3860): > > Module: Kernel::System::Email::SMTPS::Send (v1.2) Line: 92 > > Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690 > > Module: Kernel::System::Ticket::Article::ArticleSend (v1.232.2.1) Line: > 2027 > > Module: Kernel::Modules::AgentTicketCompose::Run (v1.81.2.4) Line: 424 > > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 > > Module: C:/Program Files/OTRS/OTRS/bin/cgi-bin/index.pl (v1.88) Line: 48 > > > > The log shows the following error: > > > > [Tue Mar 9 15:27:02 2010][Error][Kernel::System::Email::SMTPS::Send][92] > Can't connect to mail.corporatetitle.com: Bad file descriptor! > > > > My sendmail is set to SMTPS but I have tried just SMTP. I have tried with > and without the user name and password included and I have tried going via > direct IP. I have used telnet to connect to my mail server and test that > port 25 is open. I have also tested my system with my gmail account, and it > works fine. Any ideas? > > > > Thanks in advance! > > Before printing this e-mail, stop for a second to consider if it would be > necessary to use the paper! > > The information in this e-mail belongs to Corporate Title Agency and is > intended for the use of the individual or entity to which it is addressed, > and may contain information that is proprietary, confidential, or exempt > from disclosure under applicable law. If you are not the intended recipient, > you are hereby notified that any disclosure, reliance on, copying, > distribution, or use of the contents of this e-mail is prohibited. If you > have received this e-mail in error please delete it. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
