Ok, so I just got my OTRS system up and running. I set up an email for it on our MS Exchange server and when I email it, OTRS picks it up just fine and creates a ticket. However, when I try to send an email through OTRS it gives me the following error:
Error: Can't connect to mail.corporatetitle.com: Bad file descriptor! Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Mar 9 15:27:02 2010 Message: Can't connect to mail.corporatetitle.com: Bad file descriptor! Traceback (3860): Module: Kernel::System::Email::SMTPS::Send (v1.2) Line: 92 Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690 Module: Kernel::System::Ticket::Article::ArticleSend (v1.232.2.1) Line: 2027 Module: Kernel::Modules::AgentTicketCompose::Run (v1.81.2.4) Line: 424 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 Module: C:/Program Files/OTRS/OTRS/bin/cgi-bin/index.pl (v1.88) Line: 48 The log shows the following error: [Tue Mar 9 15:27:02 2010][Error][Kernel::System::Email::SMTPS::Send][92] Can't connect to mail.corporatetitle.com: Bad file descriptor! My sendmail is set to SMTPS but I have tried just SMTP. I have tried with and without the user name and password included and I have tried going via direct IP. I have used telnet to connect to my mail server and test that port 25 is open. I have also tested my system with my gmail account, and it works fine. Any ideas? Thanks in advance! Before printing this e-mail, stop for a second to consider if it would be necessary to use the paper! The information in this e-mail belongs to Corporate Title Agency and is intended for the use of the individual or entity to which it is addressed, and may contain information that is proprietary, confidential, or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, reliance on, copying, distribution, or use of the contents of this e-mail is prohibited. If you have received this e-mail in error please delete it.
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