Hi Harrison, this will not be so easy, as there are no templates for the PDF output. You can try to have a look at Kernel/Modules/AgentTicketPrint.pm, this is where the PDF output is generated.
Best regards, Udo On 22.03.2010 15:06, Harrison Shutan wrote: > Hello all, > > When printing an article or ticket, I have the PDF feature enabled, and > it works well. > > I would like to edit the PDF templates beyond changing just the logo > image. I've searched through source files and Google with no luck, how > can I edit the low level formatting/templates of these output PDFs? > > Thanks, > > -Harrison > > This message contains proprietary, privileged, and/or confidential information > solely for the use of the individual(s) to which it is addressed. If you > received this message in error or are not the intended recipient, please > notify > the sender by reply e-mail and delete and destroy the message. > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
