Hello, I would disable posting attachments via customer web interface but would allow to send in emails with attachments. The AV and spam scanning of emails can be done using MTA or even outsourced.
Regards, Anton. 2010/3/23 Martignier, Philippe <[email protected]> > Hi there, > > > Before deploying the customer module to our external customers, a security > question has done a little splash … > > > > What happen if a customer sends a file containing a virus? > > > > Is there a way to link an antivirus to the Customer Module? > > > > Any answers welcome!!!! > > > > Cheers > > > > Philippe > > > > Philippe Martignier > > Communications Division > > Customer Service Section > > Email : [email protected] > > Phone : 00 41 022 338 72 36 > > Building : GB II > > Office : 0,3 > > > > World Intellectual Property Organization Disclaimer: > > This electronic message may contain privileged, confidential and > copyright protected information. If you have received this e-mail > by mistake, please immediately notify the sender and delete this > e-mail and all its attachments. Please ensure all e-mail attachments > are scanned for viruses prior to opening or using. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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