Hi,

The default behavior is safer since it will take more than a single step to
say edit or make invalid an user/customer. If you definitely want to change
it, I guess you could edit the Admin page and replace /otrs/
index.pl?Action=AdminUser for
/otrs/index.pl?Action=AdminUser&Search=*(similar for customers)

Leonardo Certuche
www.itconsultores.com.co


On 6 April 2010 17:52, Neil Grantham <[email protected]> wrote:

> Hi all
>
> To me, the Customer and User views seem to be 'alien', as 'Silver Springs'
> also found out earler. I would prefer to be able to see all the customers
> and all the users by default rather than searching for *
>
> Is it possible to change this default behaviour to the reverse and show
> them all?
> Maybe an enhancement request to toggle this in future?
>
> Thanks
> Neil
>
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