Hi list, if this is FAQish I apologize, just couldn't find the right google terms and nothing related in the manual.
Here's what I'd like to achieve: - I'm collecting emails from a dedicated mail adress "[email protected]" - I've got a few customer users - I'd like only these to be able to create tickets by mail and everybody else be rejected - currently a ticket is created for eg every spam mail directed at "[email protected]" Is there a way? Thanks! Cheers, Frank --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
