Hi Raul,

Here's the how-to:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=302

Leonardo Certuche
www.itconsultores.com.co


On 27 April 2010 09:39, Raul Lopez <[email protected]> wrote:

>  Hi everybody!
>
> I would like to add additional freetext fields to my OTRS implementation,
> does anybody knows how to do it? I'm trying to understand the Ticket
> structure but it has been impossible. Can you help me please??
>
> Thanks in advance.
> Regards
>
>
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