Yes we have permision at stats group but still not working
-----Mensaje original----- De: [email protected] [mailto:[email protected]] En nombre de [email protected] Enviado el: martes, 27 de abril de 2010 01:51 p.m. Para: [email protected] Asunto: otrs Digest, Vol 19, Issue 96 Send otrs mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrs or, via email, send a message with subject or body 'help' to [email protected] You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. Re: Can't send to '\': 5015.5.4 Invalid Address (Alexander Halle) 2. OTRS states combo not displayed (Armando Irazabal) 3. community, faq.otrs.org (Alexander Halle) 4. Re: community, faq.otrs.org (Obee, Daniel) 5. Re: OTRS states combo not displayed (Leonardo Certuche) 6. Re: OTRS states combo not displayed (Leonardo Certuche) ---------------------------------------------------------------------- Message: 1 Date: Tue, 27 Apr 2010 18:23:54 +0200 From: Alexander Halle <[email protected]> Subject: Re: [otrs] Can't send to '\': 5015.5.4 Invalid Address To: "User questions and discussions about OTRS." <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Arnault Tovar wrote : > I want to test my smtp configuration for notification system by using > the admin notification in the admin area. [...] Hello Arnault, I guess that the backshlash in the agent name is the problem. Try if it works without backslashes and if so create a bug report for that module. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de ------------------------------ Message: 2 Date: Tue, 27 Apr 2010 13:29:54 -0300 From: "Armando Irazabal" <[email protected]> Subject: [otrs] OTRS states combo not displayed To: <[email protected]> Message-ID: <008c01cae626$e1c859f0$a5590d...@com> Content-Type: text/plain; charset="us-ascii" Hi, I have installed OTRS 2.4.7 but i cannot reach States combo because is not displayed neither on customer ticked creation page nor agent ticket page. I'm missing something? Regards, Armando -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20100427/cc7d3f34/attachme nt-0001.html> ------------------------------ Message: 3 Date: Tue, 27 Apr 2010 18:33:12 +0200 From: Alexander Halle <[email protected]> Subject: [otrs] community, faq.otrs.org To: "User questions and discussions about OTRS." <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Hi, is faq.otrs.org still in use ? I can no longer find any link to it on www.otrs.org and it also uses the old site design. I wonder what the replacement could be. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de ------------------------------ Message: 4 Date: Tue, 27 Apr 2010 18:38:18 +0200 From: "Obee, Daniel" <[email protected]> Subject: Re: [otrs] community, faq.otrs.org To: User questions and discussions about OTRS. <[email protected]> Message-ID: <b2969ed7eea80f45bc638e18ae5960e301caac3...@berline7k01.abacho.intra> Content-Type: text/plain; charset="iso-8859-1" The former otrs-forum has been moved to http://forums.otrs.org/ and added sections for a couple of languages including English. Info in the FAQ was pretty obsolete in parts, so I guess it's a good move. Greets, Daniel -----Urspr?ngliche Nachricht----- Von: [email protected] [mailto:[email protected]] Im Auftrag von Alexander Halle Gesendet: Dienstag, 27. April 2010 18:33 An: User questions and discussions about OTRS. Betreff: [otrs] community, faq.otrs.org Hi, is faq.otrs.org still in use ? I can no longer find any link to it on www.otrs.org and it also uses the old site design. I wonder what the replacement could be. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ ------------------------------ Message: 5 Date: Tue, 27 Apr 2010 11:48:21 -0500 From: Leonardo Certuche <[email protected]> Subject: Re: [otrs] OTRS states combo not displayed To: "User questions and discussions about OTRS." <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="windows-1252" Hi there, Does your user have permission under the stats group? If you don't have this group, probably you should install something first. If I remeber well, stats show up once you install ITSM packages. You can get them from http://ftp.otrs.org/pub/otrs/itsm/packages13 Leonardo Certuche www.itconsultores.com.co On 27 April 2010 11:29, Armando Irazabal <[email protected]> wrote: > Hi, > > I have installed OTRS 2.4.7 but i cannot reach States > combo because is not displayed neither on customer ticked creation page nor > agent ticket page. > > > > I?m missing something? > > > > Regards, > > Armando > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20100427/53ffc59a/attachme nt-0001.html> ------------------------------ Message: 6 Date: Tue, 27 Apr 2010 11:50:35 -0500 From: Leonardo Certuche <[email protected]> Subject: Re: [otrs] OTRS states combo not displayed To: "User questions and discussions about OTRS." <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="windows-1252" Hi again, Sorry for misreading, I understood Stats and you meant States. What's happening to you is strange. Have you tried on different browsers? Leonardo Certuche www.itconsultores.com.co On 27 April 2010 11:48, Leonardo Certuche < [email protected]> wrote: > Hi there, > > Does your user have permission under the stats group? If you don't have > this group, probably you should install something first. > > If I remeber well, stats show up once you install ITSM packages. You can > get them from http://ftp.otrs.org/pub/otrs/itsm/packages13 > > Leonardo Certuche > www.itconsultores.com.co > > > On 27 April 2010 11:29, Armando Irazabal <[email protected]> wrote: > >> Hi, >> >> I have installed OTRS 2.4.7 but i cannot reach States >> combo because is not displayed neither on customer ticked creation page nor >> agent ticket page. >> >> >> >> I?m missing something? >> >> >> >> Regards, >> >> Armando >> >> >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > -------------- next part -------------- An HTML attachment was scrubbed... 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