>When i want to change the "empty answer" (or rather to see which tags the >template uses), i select empty answer and click "change"; but the edit fields >does not get populated. Any idea why? > >(2.4.7 Ubuntu Server)
Hangon... I just noticed that "empty answer" is indeed _empty_ when looking in the database. Them howcome that when i use empty answer, it has formatting? "Dear [name].... etc etc etc". --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
