>Hangon... I just noticed that "empty answer" is indeed _empty_ when looking in >the database. > >Them howcome that when i use empty answer, it has formatting? "Dear [name].... >etc etc etc".
Gaaaah.. Becuase it is created from Salutation and Signature... *doh* Sorry folks.... --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
