Hi all!
Guys, does anybody know how I can disable automatically sorting tickets
by priority in queue (medium view)? I'm using sorting tickets by
TicketFreeTime1 field and when a new ticket has created with priority
different of the rest it automatically moved on the top. It's very
inconvenient :-).
Any help are welcomed. Thanks in advance.
--
Best regards,
Andrey Gazizov
RETN
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