Hi, On 07.05.2010, at 09:46, Gazizov Andrey wrote:
> Guys, does anybody know how I can disable automatically sorting tickets by > priority in queue (medium view)? I'm using sorting tickets by TicketFreeTime1 > field and when a new ticket has created with priority different of the rest > it automatically moved on the top. It's very inconvenient :-). just search in the SysConfig for ViewQueue ... there you will find the default sort option. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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