De : [email protected] [mailto:[email protected]] De la part de TechFan
Envoyé : mardi 18 mai 2010 14:10
À : User questions and discussions about OTRS.
Objet : Re: [otrs] How to use AND condition in Postmaster Filter

 

We have been wanting to do AND conditions as well and I reported this as well 
earlier.  You can't do multiple rules from the same header, etc.

With a regexp, there’s just one condition line for “Subject” in one rule.

 

What do you do if the order they might appear in the header varies? 

That regexp won't find it.

 

I’d probably set two different rules/filters, a “Hello.*World” and a 
“World.*Hello” …

Have a nice day,

 

Cordialement,

Florian HOUEL

 

          Bâtissons ensemble vos systèmes d’informations . . . 

53, Cours Romestang - 38200 VIENNE

Tél. : +33 (0)4 74 16 01 63  / +33 (0)6 72 00 16 45

Fax : +33 (0)4 74 16 18 66

http://www.arcanal.com <http://www.arcanal.com/>      

 

----- Original Message -----

From: "Florian Houel" <[email protected]>

To: "User questions and discussions about OTRS." <[email protected]>

Sent: Tuesday, May 18, 2010 6:16:23 PM

Subject: [otrs] How to use AND condition in Postmaster Filter

> Hi Amit,

> 

> you’ll probably find your solution with regexp (regular expressions, 

> see for instance http://www.regular-expressions.info/ 
> <http://www.regular-expressions.info/> ).

> 

> Try with Subject: Hello.*World                       where the “.*” 

> means “any character string”.

> 

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