You can try installing this package: http://users.otrs.com/~mb/SMTPTLS-1.0.1.opm
It will add STARTTLS support to your OTRS 2.4 framework. ((enjoy)) Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str. 1 61352 Bad Homburg GERMANY T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com Business Location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann GET OTRS::ITSM 2.0 NOW - including the brand new change management module! It´s the only ITIL® V3 compatible open-source IT Service Management solution certified by PinkVERIFY worldwide! - http://bit.ly/dv4CJF On Wed, Jun 2, 2010 at 12:06 PM, Michiel Beijen <[email protected]> wrote: > Hi Siva, > > Could it be that you're running a Microsoft Exchange server for > outgoing email and that it needs username/password authentication > before you can send out mail? > > If you'd be interested, you can contact me off-line and I can help you > getting the SASL mechanisms in place. If it works, we can then ship it > in the default Windows Installer. > > ((enjoy)) > > Michiel Beijen > R&D > > Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] > > OTRS AG > Norsk-Data-Str. 1 > 61352 Bad Homburg > GERMANY > > T: +31 (0) 6457 42418 > F: +49 (0) 9421 56818-18 > I: http://www.otrs.com > > Business Location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, > VAT ID: DE256610065 > Chairman: Burchard Steinbild, Managing Board: André Mindermann > > GET OTRS::ITSM 2.0 NOW - including the brand new change management > module! It´s the only ITIL® V3 compatible open-source IT Service > Management solution certified by PinkVERIFY worldwide! - > http://bit.ly/dv4CJF > > > On Mon, May 31, 2010 at 1:15 PM, Siva Prasad <[email protected]> wrote: >> Hi All, >> >> After configuring eMail from Config Options: Framework -> Core::Sendmail >> >> I'm getting the below error message >> >> Software error: >> >> No SASL mechanism found >> at C:/PROGRA~1/OTRS/OTRS/Kernel/cpan-lib/Authen/SASL.pm line 74 >> >> For help, please send mail to the webmaster ([email protected]), giving >> this error message and the time and date of the error. >> >> My OTRS is on WIndows Machine.Please le t me know what is this and how can I >> resolve >> >> Thanks >> >> Siva Prasad >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
