Hi Alan,
You might also want to try creating test tickets and moving at least one
active ticket into each of your new queues. Then they should show when
their parent has been selected. I know from experience that our system
doesn't show a the queue if the queue has no tickets.
Bryan
On Tue, 2010-06-29 at 16:28 -0300, Alan Creed wrote:
> Hi, I need help!
>
> I need to create a queue like:
>
> queue1
> queue2
> queue3
> queue4
>
> or queue1:queue2:queue3:queue4
>
> But the problem is that when I try to create queue4 as a sub-queue of
> queue3, I cant
> It shows me only the first 2 queue to choose from. It doesnt show me
> queue3, altough it is created.
>
>
> Thanx in advance
>
>
>
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