Hi, On 06.07.2010, at 17:56, IT easyap wrote:
> Any idea about how to solve this issue? > > From: [email protected] [mailto:[email protected]] On Behalf Of IT > easyap > Sent: lunes, 28 de junio de 2010 19:58 > To: 'User questions and discussions about OTRS.' > Subject: [otrs] storage fs in file system > > Hi all, i have my otrs configured with the variable Ticket::StorageModule: to > ArticleStorageFS to archive all attachments in a filesystem instead of in a > database. It permits to me to work with a database with a “normal” size. > > The problem became with the number of files that otrs creates, i Have around > 2,7 milion of files and 196 GB . The number of files is very high and now the > backup takes more than 50 hours. > > For every ticket ( with out attach) the system creates 3 files : > > - file-1 > - file-1.content_type > - plain.txt > > for every attach the system adds 1 content_type file more and the attach. > > The text in the content type files is: > > Text/plain; charset = cp1252 or us-ascii > > Do you know how to reduce the number of files ? There is no out-of-the-box option to reduce the number of files. But I wonder why you backup everything in every backup run. Wouldn’t it make sense to use an incremental or differential backup method with that amount of data? You could actually run a backup-to-disk with multi-instance jobs and a weekly backup-to-tape full job… Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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