> > Hi all, i have my otrs configured with the variable > > Ticket::StorageModule: to ArticleStorageFS to archive all attachments in > > a filesystem instead of in a database. It permits to me to work with a > > database with a “normal” size. > > > > The problem became with the number of files that otrs creates, i Have > > around 2,7 milion of files and 196 GB . The number of files is very high > > and now the backup takes more than 50 hours. > > > > For every ticket ( with out attach) the system creates 3 files : > > > > - file-1 > > - file-1.content_type > > - plain.txt > > > > for every attach the system adds 1 content_type file more and the attach. > > > > The text in the content type files is: > > > > Text/plain; charset = cp1252 or us-ascii > > > > Do you know how to reduce the number of files ?
On 06.07.10 22:53, Nils Leideck - ITSM wrote: > There is no out-of-the-box option to reduce the number of files. or at least amount of data. I compressed all the plain.txt some time ago although it resulted to showing them as attachments. It would be nice if OTRS could (de)compress those files. > But I wonder why you backup everything in every backup run. > Wouldn’t it make sense to use an incremental or differential backup method > with that amount of data? well, we do know that thing like incremental backup exists. However once in a while we all need to do full backup and the more data we have, the longer it takes. -- Matus UHLAR - fantomas, [email protected] ; http://www.fantomas.sk/ Warning: I wish NOT to receive e-mail advertising to this address. Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu. Windows found: (R)emove, (E)rase, (D)elete --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
