I created the SLAs and Services, but they are not showing on the AgentTicketPhone screen. Do I have to associate them somewhere else? I changed the display name of my ticket Types, does it make any difference? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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