Hi,

Permission level seems to be right (mine is the same), what's different from
mine is the owner, yours is mysql, mine is the user running the web server
(in my case www-data). I guess if you use chown instead of chmod your file
will be accesible without leave it wide open

Leonardo Certuche
www.itconsultores.com.co


On 16 July 2010 16:11, Christopher Ross <[email protected]>wrote:

> I just went to the directory and did "chmod 777 ZZZAAuto.pm" and now I can
> access it from the GUI. However, I don't want to leave all the permissions
> wide open. Any ideas?
>
> Christopher Ross
> IT/Design Support Coordinator
> Ext. 183
>
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> -----Original Message-----
> From: Steve Clark [mailto:[email protected]]
> Sent: Friday, July 16, 2010 4:37 PM
> To: Christopher Ross
> Subject: Re: [otrs] Can't write
> /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm:Permission denied!
>
> On 07/16/2010 04:32 PM, Christopher Ross wrote:
> > -rw-rw-r-1 mysql users 122297 2010-06-11 18:13
>
> Makes it appear you didn't.
>
> --
> Stephen Clark
> NetWolves
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