Right, but...  @Chris: Post #4 was the trick in case you lost it...

On Fri, Jul 16, 2010 at 11:22 PM, Leonardo Certuche <
[email protected]> wrote:

> Hi,
>
> Permission level seems to be right (mine is the same), what's different
> from mine is the owner, yours is mysql, mine is the user running the web
> server (in my case www-data). I guess if you use chown instead of chmod your
> file will be accesible without leave it wide open
>
>
> Leonardo Certuche
> www.itconsultores.com.co
>
>
> On 16 July 2010 16:11, Christopher Ross 
> <[email protected]>wrote:
>
>> I just went to the directory and did "chmod 777 ZZZAAuto.pm" and now I can
>> access it from the GUI. However, I don't want to leave all the permissions
>> wide open. Any ideas?
>>
>> Christopher Ross
>> IT/Design Support Coordinator
>> Ext. 183
>>
>>
>>
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>> -----Original Message-----
>> From: Steve Clark [mailto:[email protected]]
>> Sent: Friday, July 16, 2010 4:37 PM
>> To: Christopher Ross
>> Subject: Re: [otrs] Can't write
>> /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm:Permission denied!
>>
>> On 07/16/2010 04:32 PM, Christopher Ross wrote:
>> > -rw-rw-r-1 mysql users 122297 2010-06-11 18:13
>>
>> Makes it appear you didn't.
>>
>> --
>> Stephen Clark
>> NetWolves
>> Sr. Software Engineer III
>> Phone: 813-579-3200
>> Fax: 813-882-0209
>> Email: [email protected]
>> www.netwolves.com
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