Assuming that you follow through with each and every step in UPGRADE
appropriately, please run bin/SetPermissions.pl from the toplevel of
your OTRS install directory. Then, reset your webserver and try logging
in again.
I've tried bin/SetPermissions.pl and bin/SetPermissions.sh but no
changes :(
I'm using CentOS release 5.4 and runned SetPermissions.pl as:
bin/SetPermissions.pl /opt/otrs --otrs-user=otrs --web-user=apache
--otrs-group=nogroup --web-group=apache
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