Hi Nuno, thanks for the hint. It's working now correctly.
Many thanks for your help! PS: Package Manager and Support Assessment is working fine on my site. Any error logs? -Martin On 19.08.2010, at 14:46, Nuno Vieira | rackspot wrote: > Hello, > > Today we noticed some strange behaviour on OTRS dashboard. > > After user authentication, the default OTRS page was blank. > > We digged a lot on logs to try to understand why, but found no info. > > This happened only in few users. > > After having a deeper look, and after the deactivation of Framework -> > Frontend::Agent::Dashboard and DashboardBackend###0410-RSS we finally got the > OTRS properly working. > > The behaviour only happened on users that had this enabled on their > dashboard. > > http://otrs.org/rss/ seems to be broken, returning errors, and disrupting > OTRS. > > http://validator.w3.org/feed/check.cgi?url=http%3A%2F%2Fotrs.org%2Frss%2F > > Also, can't get Package Manager and Support Assessment to work too, returning > a blank page. > > Can others confirm this ? or it is only my bad luck ? > > Cheers, > --- > Nuno Vieira > rackspot | redefining hosting > > [Email] [email protected] > [Phone] +351 21 114 2300 > [Fax] +351 21 114 2301 > [Web] http://rackspot.com/ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
