I know very little about the framework process so I may be on the wrong track here. However, one thing I have noticed is this:
Framework.xml lists the scripts in the following order: <Item>Core.UI.RichTextEditor.js</Item> -->> <Item>Core.UI.Dialog.js</Item> <<-- <Item>Core.UI.ActionRow.js</Item> <Item>Core.UI.Popup.js</Item> <Item>Core.Form.js</Item> <Item>Core.Form.ErrorTooltips.js</Item> -->> <Item>Core.Form.Validate.js</Item> <<-- <Item>Core.App.js</Item> A trace of the UI request shows them returned in a different order, which would explain why Core.Form.Validate can't verify that Core.UI.Dialog has been loaded. URL /otrs-web/js/Core.Form.js /otrs-web/js/Core.Form.ErrorTooltips.js /otrs-web/js/Core.Form.Validate.js /otrs-web/js/Core.UI.Dialog.js Hugh On Mon, Aug 23, 2010 at 3:23 PM, Hugh Kelley <[email protected]> wrote: > Thanks for the suggestion. Per the Upgrade guide, I have run both that > and DeleteCache before reporting the issue. Apologies for not mentioning it > in the original post. > > C:\Temp>perl \OTRS\otrs-3.0.0\bin\otrs.RebuildConfig.pl > otrs.RebuildConfig.pl <Revision 1.14> - OTRS rebuild default config > Copyright (C) 2001-2010 OTRS AG, http://otrs.org/ > > C:\Temp>perl \OTRS\otrs-3.0.0\bin\otrs.DeleteCache.pl > > Hugh > > > > On Mon, Aug 23, 2010 at 3:18 PM, Michiel Beijen > <[email protected]>wrote: > >> Hi Hugh, >> >> Please run bin/otrs.RebuildConfig.pl and try again. >> >> Michiel Beijen >> Senior Consultant >> >> OTRS BV >> Schipholweg 103 >> 2316 XC Leiden >> The Netherlands >> >> T: +31 71 8200 255 >> F: +31 71 8200 254 >> I: http://www.otrs.com >> >> OTRS brings true mobility to the Help Desk: The OTRS iPhone App free >> download http://www.otrs.com/en/products/iphone-app/ >> >> >> On Mon, Aug 23, 2010 at 8:31 PM, Hugh Kelley <[email protected]> >> wrote: >> > I have started the upgrade process for my Beta 1 system (built >> originally on >> > that version). >> > >> > When I access the app I now get this prompt on each page: >> > >> > Namespace Core.Form.Validation could not be initialized, because >> > Core.UI.Dialog could not be found. >> > >> > I don't see any hints in the log files. Has anyone else experienced >> this? >> > >> > Hugh >> > >> > >> > >> > --------------------------------------------------------------------- >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >> > Archive: http://lists.otrs.org/pipermail/otrs >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > >
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