Thank you, Martin.
You have shown me the issue. I "carried ahead" my ZZZAuto.pm file to Beta2
so that I would not have to recreate free text settings. I see the issue
below in that file. What is the supported way to port these settings (the
desirable free text), but leave the others behind?
'Core.Form.Validate.js',
'Core.UI.Dialog.js',
I can confirm the following that all of the following are fine.
- the ZZZAAuto.pm file is recreated each time I run otrs.RebuildConfig.pl
- the $Self->{'Loader::Agent::CommonJS'}->{'000-Framework'} sequence of
files appears to be correct
'Core.UI.Dialog.js',
'Core.UI.ActionRow.js',
'Core.UI.Popup.js',
'Core.Form.js',
'Core.Form.ErrorTooltips.js',
'Core.Form.Validate.js',
On Tue, Aug 24, 2010 at 5:37 AM, Martin Gruner <[email protected]>wrote:
> Hi Hugh,
>
> that indicates that the Perl configuration Cache ZZZAAuto.pm, which is
> generated by otrs.RebuildConfig.pl, is out of date. Can you verify that
> ZZZAAuto.pm has the values in correct order and that they do not appear in
> ZZZAuto.pm?
>
> Regards, mg
>
> Am 23.08.10 23:16, schrieb Hugh Kelley:
>
> I know very little about the framework process so I may be on the wrong
> track here. However, one thing I have noticed is this:
>
> Framework.xml lists the scripts in the following order:
>
> <Item>Core.UI.RichTextEditor.js</Item>
> -->> <Item>Core.UI.Dialog.js</Item> <<--
> <Item>Core.UI.ActionRow.js</Item>
> <Item>Core.UI.Popup.js</Item>
> <Item>Core.Form.js</Item>
> <Item>Core.Form.ErrorTooltips.js</Item>
> -->> <Item>Core.Form.Validate.js</Item> <<--
> <Item>Core.App.js</Item>
>
> A trace of the UI request shows them returned in a different order, which
> would explain why Core.Form.Validate can't verify that Core.UI.Dialog has
> been loaded.
>
>
>
>
>
> URL
>
>
>
>
>
>
>
>
>
> /otrs-web/js/Core.Form.js
>
>
>
>
>
>
>
>
>
> /otrs-web/js/Core.Form.ErrorTooltips.js
>
>
>
>
>
>
>
>
>
> /otrs-web/js/Core.Form.Validate.js
>
>
>
>
>
>
>
>
>
> /otrs-web/js/Core.UI.Dialog.js
>
>
>
>
>
>
>
> Hugh
>
>
> On Mon, Aug 23, 2010 at 3:23 PM, Hugh Kelley <[email protected]>wrote:
>
>> Thanks for the suggestion. Per the Upgrade guide, I have run both that
>> and DeleteCache before reporting the issue. Apologies for not mentioning it
>> in the original post.
>>
>> C:\Temp>perl \OTRS\otrs-3.0.0\bin\otrs.RebuildConfig.pl
>> otrs.RebuildConfig.pl <Revision 1.14> - OTRS rebuild default config
>> Copyright (C) 2001-2010 OTRS AG, http://otrs.org/
>>
>> C:\Temp>perl \OTRS\otrs-3.0.0\bin\otrs.DeleteCache.pl
>>
>> Hugh
>>
>>
>>
>> On Mon, Aug 23, 2010 at 3:18 PM, Michiel Beijen
>> <[email protected]>wrote:
>>
>>> Hi Hugh,
>>>
>>> Please run bin/otrs.RebuildConfig.pl and try again.
>>>
>>> Michiel Beijen
>>> Senior Consultant
>>>
>>> OTRS BV
>>> Schipholweg 103
>>> 2316 XC Leiden
>>> The Netherlands
>>>
>>> T: +31 71 8200 255
>>> F: +31 71 8200 254
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>>>
>>> OTRS brings true mobility to the Help Desk: The OTRS iPhone App free
>>> download http://www.otrs.com/en/products/iphone-app/
>>>
>>>
>>> On Mon, Aug 23, 2010 at 8:31 PM, Hugh Kelley <[email protected]>
>>> wrote:
>>> > I have started the upgrade process for my Beta 1 system (built
>>> originally on
>>> > that version).
>>> >
>>> > When I access the app I now get this prompt on each page:
>>> >
>>> > Namespace Core.Form.Validation could not be initialized, because
>>> > Core.UI.Dialog could not be found.
>>> >
>>> > I don't see any hints in the log files. Has anyone else experienced
>>> this?
>>> >
>>> > Hugh
>>> >
>>> >
>>> >
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>>
>>
>>
>
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> --
> Martin Gruner
> Developer R&D
>
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