Thank you try and comment Julio Cesar Angulo Quiroz
De: [email protected] [mailto:[email protected]] En nombre de Gerald Young Enviado el: Martes, 14 de Septiembre de 2010 08:53 a.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] notification using GenericAgent You might add a Notification (Event) on the note being created. On Wed, Sep 8, 2010 at 2:30 PM, DM_Julio Angulo <[email protected]> wrote: hi, I want send a notice to be met before an escalation using to GenericAgent, question: what the command go in the textarea? or is for some other reason not send theemail. Thanks for your answer Julio --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
