oh thank you Nils!! it's a useful function!! I will try to implement!
Nils Leideck - ITSM escribió:
Hi José,
This function is magically changing the value of FreeText1 from just text into
a hyper link with the given URL.
Just setup as third party ticket number field, the number is a link pointing to
the webpage of the other system.
Example normal:
FreeKey1 : FreeText1
Bug number: arij54321
Example with link:
FreeKey1 : FreeText1
Bug number: http://my-other-sytem.com/search/arij54321
On 18.10.2010, at 16:11, José Luis wrote:
I wonder what the function of TicketFreeText1:: Link in the SysConfig, I'm
working with FreeTexts and I need them the most benefit from this feature.
Cheers, Nils
—
Nils Leideck
Senior Consultant
http://webint.cryptonode.de / a Fractal project
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