It's not a big deal in the current case, we're still only piloting. I have been using hMailServer for OTRS inbound pickups. Perhaps it can solve this outbound issue as well.
Thanks for the confirmation. Hugh On 10/25/10, Michiel Beijen <[email protected]> wrote: > Hi Hugh, > > Unfortunately, if your outgoing messages can not be delivered to the > SMTP host they are gone. OTRS does not have something like an 'outbox' > where the mail is queued. > > This is one of the reasons why we prefer to configure Postfix or so on > an OTRS box. If the corporate (exchange/whatever) server or the > network is unavailable, the mail is still queued on the local system. > > On Windows systems you can achieve something similar by installing the > SMTP service from IIS. > > Of course,this does not help you with your current issue. > > -- > Mike. > > On Mon, Oct 25, 2010 at 1:27 AM, Hugh Kelley <[email protected]> wrote: >> I had a temporary mail server authentication issue recently. Example >> below. >> >> [Sun Oct 24 23:11:06 2010][Error][Kernel::System::Email::SMTP::Send][117] >> SMTP authentication failed: 5355.7.3 Authentication unsuccessful. >> >> This caused my outbound messages and notifications to be undelivered. Now >> that the original issue has been resolved I was hoping the messages would >> be >> dequeued and sent. That doesn't appear to be the case. >> >> Is there a setting I can enable to cause spooling? Are the messages >> somewhere I'm not looking? >> >> Hugh >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
