Stephen Hall wrote :
Found a strange issue, wanted to see if anyone had a solution.
If i search through tickets and i get results from the search, and I
have selected PRINT from the pulldown, i get a PDF produced, which is
correct.
If i search through tickets and get no results from the search, and I
have selected PRINT, i dont get given a PDF, i get the index.pl
printing option.
Hi Stephen,
I can confirm this for OTRS 2.4.9. IMHO it's a bug, I would expect a PDF
or a screen message which states that there were 0 tickets found.
I guess you use 2.4.x also ? If this problem is present in OTRS 3.0 also
I would suggest a bug entry please.
Regards
Alexander
--
radprax Gesellschaft für Medizinische Versorgungszentren mbH | Sitz und
Registergericht: Wuppertal, HRB 19359 | Bergstr. 7 - 9, 42105 Wuppertal
Geschäftsführung: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag
Direktkontakt Fon +49 202 2489 1123, Fax +49 202 2489 94 1123
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