Yes, sorry running 2.4.9 Steve
On 10 November 2010 14:25, Alexander Halle <[email protected]> wrote: > Stephen Hall wrote : >> >> Found a strange issue, wanted to see if anyone had a solution. >> >> If i search through tickets and i get results from the search, and I >> have selected PRINT from the pulldown, i get a PDF produced, which is >> correct. >> >> If i search through tickets and get no results from the search, and I >> have selected PRINT, i dont get given a PDF, i get the index.pl >> printing option. > > Hi Stephen, > > I can confirm this for OTRS 2.4.9. IMHO it's a bug, I would expect a PDF or > a screen message which states that there were 0 tickets found. > > I guess you use 2.4.x also ? If this problem is present in OTRS 3.0 also I > would suggest a bug entry please. > > Regards > > Alexander > > -- > radprax Gesellschaft für Medizinische Versorgungszentren mbH | Sitz und > Registergericht: Wuppertal, HRB 19359 | Bergstr. 7 - 9, 42105 Wuppertal > Geschäftsführung: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag > Direktkontakt Fon +49 202 2489 1123, Fax +49 202 2489 94 1123 > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
