Beste Nils, It seems like you did not run bin/otrs.RebuildConfig.pl - this makes the javascript not load in your browser. Please try! -- Michiel
On Mon, Nov 22, 2010 at 6:08 PM, Nils Breunese (Lemonbit) <[email protected]> wrote: > Hello, > > We upgraded from OTRS 2.4.9 to OTRS 3.0.2 using the RPM package on CentOS > 5.5. Everything seems to be working fine, but when we open the page to > compose a new e-mail we get two JavaScript errors: > > ---- > [ERROR] JavaScriptError: Cannot call method 'Init' of undefined > • > /otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:212Uncaught > TypeError: Cannot call method 'Init' of undefined > • > TargetNS.HandleFinalError/otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:212 > • (anonymous > function)/otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:546 > • > c.b.extend.ready/otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:37 > • > c.t/otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:37 > /otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:168[ERROR] > JavaScriptError: Cannot call method 'Init' of undefined > • > /otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:212Uncaught > TypeError: Cannot call method 'Init' of undefined > • > TargetNS.HandleFinalError/otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:212 > • (anonymous > function)/otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:546 > • > c.b.extend.ready/otrs-web/js/js-cache/CommonJS_164eff894a813f6591b6435b5c04d077.js:37 > ---- > > We already tried removing these cache files, but they are regenerated and the > error persists. As a result auto-complete and features (navigation) break... > > Has anyone else encountered this or does anyone know what is wrong here? How > do we fix this? > > Nils. > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
