Nils Breunese (Lemonbit) wrote: > Op 23 nov 2010, om 15:33 heeft Michiel Beijen het volgende geschreven: > >> Can you please check your web server log for errors? > > I had been looking at the vhost error_log and didn't see anything, but I just > found that there are some OTRS errors in the server-wide error_log. This > doesn't look right to me: > > ---- > [Tue Nov 23 15:44:45 2010] -e: DBD::mysql::db do failed: Duplicate entry > '46827' for key 'PRIMARY' at /opt/otrs//Kernel/System/DB.pm line 422. > ERROR: OTRS-CGI-1 Perl: 5.8.8 OS: linux Time: Tue Nov 23 15:44:45 2010 > > Message: Duplicate entry '46827' for key 'PRIMARY', SQL: 'INSERT INTO > article_flag (article_id, article_key, article_value, create_time, > create_by) VALUES (?, ?, ?, current_timestamp, ?)' > > Traceback (30748): > Module: Kernel::System::Ticket::Article::ArticleFlagSet (v1.260) Line: 2859 > Module: Kernel::Modules::AgentTicketZoom::_ArticleItemSeen (v1.138) Line: > 1190 > Module: Kernel::Modules::AgentTicketZoom::Run (v1.138) Line: 125 > Module: Kernel::System::Web::InterfaceAgent::Run (v1.57) Line: 837 > Module: > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > (unknown version) Line: 48 > Module: (eval) (v1.88) Line: 204 > Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 > Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 > Module: ModPerl::Registry::handler (v1.99) Line: 31 > ---- > > Any idea how I can fix this?
A colleague went through our configuration files and removed everything that looked unneeded and now it's working again. Nils. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
