Hello Mike and thanks for your quick feedback.

> If your remote database is unicode, add this to your mapping.
> 
>            SourceCharset => 'utf-8',
>            DestCharset => 'utf-8',
> 
> Actually, I'm not quite sure if DBD::Sybase would also return 
> Unicode, you might want to experiment with trying either 
> 'utf-8' and 'iso-8859-1' as values for SourceCharset.

I've tried inserting the lines you suggested *before* the "Params"
section, like:

        Name   => 'Database clienti',
        Module => 'Kernel::System::CustomerUser::DB',
        SourceCharset => 'utf-8',
        DestCharset => 'utf-8',
        Params => {

but it didn't change my output.

You say "if your remote database is unicode", what do you mean by this?

Also tried with:

        SourceCharset => 'Latin1_General',
        DestCharset => 'utf-8',

but still no success.

Where may the problem be?

Kind regards,
Flavio Boniforti

PIRAMIDE INFORMATICA SAGL
Via Ballerini 21
6600 Locarno
Switzerland
Phone: +41 91 751 68 81
Fax: +41 91 751 69 14
URL: http://www.piramide.ch
E-mail: [email protected] 
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to