Hi, Thanks for the reply, although my German is not spectacular. Considering the problems and path OTRS is currently taking I'll probably reconsider switching support solutions again. It is just way too much hassle. A product should just work without taking so much time to configure. -- Best regards / Met vriendelijke groet,
Aron Rotteveel 2010/12/7 bjoern wahl <[email protected]> > We have also a lot of pain with the move to 3.0.3. > > http://forums.otrs.org/viewtopic.php?f=35&t=6831 > > I did not manage to solve the problem by now. > If you have any solution please mail. > > Mit freundlichen Grüßen > > __________________________________ > > Björn Wahl > Leiter EDV-Abteilung > Betriebswirt Fachrichtung Wirtschaftsinformatik > > > St.-Marien Hospital Borken GmbH > Am Boltenhof 7 - D-46325 Borken > Telefon: +49 (0) 2861 97 - 1125 > Telefax: +49 (0) 2861 97 - 5 1122 > [email protected] > www.hospital-borken.de > >>> Aron Rotteveel 07.12.10 10.42 Uhr >>> > Hi, > > I have just *tried* upgrading from 2.4.9 to 3.0.3 but found it to be a > great > pain. I have manually plowed through the database and ZZZAuto.pm to > change > our default theme to 'Standard' again to make the basics work, but after > that it seems that I am left with a completely unusable installation. > > I can not click anything except for the tickets in the dashboard view. > When > I get in the ticket screen, I can no longer click *anything*. Not the > menus, > not the ticket/conversation options, nothing. My bet is this is caused > by > overusage of JavaScript and not providing a fallback. If this is the > case, > this should really be re-thought. The interface does not really feel > that > intuitive compared to 2.x and the use of JavaScript I have seen so far > does > not really improve it, especially if it is the cause for errors like > these. > > I have tested this in Google Chrome, Firefox 3.6 and IE8. None of them > work. > My Firebug console shows the following JavaScript error in the ticket > detail > screen: printStackTrace is not defined (/js/Core.App.jsm, line 42) > > I have this can be fixed soon. > > -- > Best regards / Met vriendelijke groet, > > Aron Rotteveel > > Registergericht : Amtsgericht Coesfeld > Registernummer : HR B 4914 > Vertretungsberechtigter Geschäftsführer: Dipl.-Kfm. Christoph Bröcker > Umsatzsteuer-Identifikationsnummer gem 27 a Umsatzsteuergesetz: DE > 307/5937/0049 > Aufsichtsrat: Herr Hubert Vennemann (Vorsitzender) > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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