I run the script and found that
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.13)So should be works? YY ------------ On Tue, Dec 14, 2010 at 6:41 PM, Lars Jørgensen <[email protected]> wrote: > Hi Yuan, > > > > Looks like you're missing some modules. Run bin/otrs.CheckModules.pl and > install them. My guess is IO::Socket::SSL and Net::IMAP::Simple::SSL > > > > > > Lars > > > > *From:* [email protected] [mailto:[email protected]] *On Behalf Of > *Yuan Yudistira > *Sent:* Tuesday, December 14, 2010 12:32 PM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Error Fetch Email > > > > I check, that Drop down type is only available POP3 > There is no POP3S > > how to add POP3S? > > > Yuan > > > ------------ > > On Tue, Dec 14, 2010 at 6:25 PM, Lars Jørgensen <[email protected]> wrote: > > Hi Yuan, > > > > Admin -> Postmaster Mail Account -> Select your account -> Under "Type" > select "POP3S". That final "S" means SSL. > > > > Other than that, look at the logs on your pop3 server to see if you can > identify the problem there. > > > > > > Lars > > > > *From:* [email protected] [mailto:[email protected]] *On Behalf Of > *Yuan Yudistira > *Sent:* Tuesday, December 14, 2010 10:55 AM > *To:* [email protected] > *Subject:* [otrs] Error Fetch Email > > > > - Edit post <http://forums.otrs.org/posting.php?mode=edit&f=81&p=28000> > - Delete post<http://forums.otrs.org/posting.php?mode=delete&f=81&p=28000> > - Report this post <http://forums.otrs.org/report.php?f=81&p=28000> > - Reply with > quote<http://forums.otrs.org/posting.php?mode=quote&f=81&p=28000> > > Error Fetch Email<http://forums.otrs.org/viewtopic.php?f=81&t=7113#p28000> > > [image: Billede fjernet af afsender. > Post]<http://forums.otrs.org/viewtopic.php?p=28000#p28000>by > *yuanyudistira<http://forums.otrs.org/memberlist.php?mode=viewprofile&u=5372> > * » 14 Dec 2010, 16:35 > > Hi > > Finally I got otrs installed successfully. > > But I get error from cron : > > > <http://forums.otrs.org/viewtopic.php?f=81&t=7113> > > ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Dec 14 > 16:20:02 2010 > > Message: POP3: Auth for user support/mail2.investor.co.id failed! > > Traceback (6240): > Module: Kernel::System::MailAccount:OP3::Fetch (v1.8) Line: 128 > Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386 > Module: main::Fetch (v1.3) Line: 180 > Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93 > > > > I am very sure that I put username and password correctly. > I test check email using default webmail, it works, why otrs failed to > fetch email? > > what other settings should I check? > > My POP3 email require SSL with port no. 995 > > is this problems? OTRS check pop3 using 110? where to check and change it? > > Yuan > > > ------------ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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