Hi Yuan, Yes, it's possible.
This is probably the most asked question about OTRS. So look through the mail archives and look at the documentation. Look for "Active Directory" and "LDAP". Lars ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Yuan Yudistira Sent: Thursday, December 16, 2010 9:40 AM To: User questions and discussions about OTRS. Subject: [otrs] Connect To Domain Controller? Is it possible to connect OTRS to DC? so I don't have to add user/customer manually ........ I can see that it can use LDAP, Anyone have implement and document how to connect OTRS to DC? Thank you very much Yuan ------------
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