* Lars Jørgensen <[email protected]>:
> Hi Ralf,
> 
> Sounds very odd. My first guess is the the Kernel/Config/Files/ZZZAuto.pm did 
> not upgrade correctly from 2.4 to 3.0. You could try and rename the file to 
> something else, that will make OTRS use out-of-the-box default. Then try and 
> see if OTRS behaves as intended.

I can check that
 
> Another option is that somebody tampered with the possible ticket states 
> (Admin -> State), thus confusing OTRS.

No, that would be me and I didn't do a thang :)

-- 
Ralf Hildebrandt
  Geschäftsbereich IT | Abteilung Netzwerk
  Charité - Universitätsmedizin Berlin
  Campus Benjamin Franklin
  Hindenburgdamm 30 | D-12203 Berlin
  Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
  [email protected] | http://www.charite.de
            
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