Hello Hugh,
Thanks a lot for your reply....
But can you please tell me why am I getting '500 internal server error' error ?
And after restarting the IIS server, its all fine. Is it some cache problem or performance issue ?
Thanks and Regards-
Pradumna Maheshwari
Tata Consultancy Services
Cell:- +919930333734
Mailto: [email protected]
To: [email protected], [email protected]
From: Pradumna Maheshwari/MUM/TCS
Date: 12/22/2010 07:43PM
Subject: OTRS system giving 500 internal server errorHello all....
I have a problem that, sometimes OTRS system suddenly gets down, giving "500 internal server error" error.
For this, I simply restart IIS server and then it starts again. I am using IIS7.
What could be the possible reasons?
Also tell me which module I should use for OTRS in IIS under 'Handler Mapping'- CGImodule or ISAPIModule ? Currently I am using ISAPI.
Thanks a lot for your response...
Regards-
Pradumna Maheshwari
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