hello all,
I am facing some problem in generation of stats as my boss
want to show the performance in stats. I wanted to generate a stat which
shows numbwer of tickets in each queue,number of ticket closed in each
queue,number of ticket escalated in each queue,
and number of ticket crossed the solution time in each queue
looks similar like this
total number of tickets | closed |escalated | number of
tickets expired solution time
queue1
queue2
queue3
any help in generating such kind of stats
thanks & Regards
shrikant
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