Hello List, We have been using OTRS for about 6 months using the default Ticket number.
We would like to change the format. Is it possible to do this without screwing things up?
Thanks, -- Stephen Clark *NetWolves* Sr. Software Engineer III Phone: 813-579-3200 Fax: 813-882-0209 Email: [email protected] http://www.netwolves.com
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