On 12/30/2010 02:16 AM, Shawn Beasley wrote:
Hello,
On Dec 29, 2010, at 22:36 , Steve Clark wrote:
Hello List,
We have been using OTRS for about 6 months using the default Ticket number.
We would like to change the format. Is it possible to do this without screwing
things up?
Yes. It will look ugly until all old tickets are closed. But you can change
this in a running system. Which one are you using and which will you change to?
///shawn
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DateChecksum switching to Date.
--
Stephen Clark
*NetWolves*
Sr. Software Engineer III
Phone: 813-579-3200
Fax: 813-882-0209
Email: [email protected]
http://www.netwolves.com
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